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Managed Service
New Member Onboarding Evaluation
Thank you for visiting us from Private Club Radio!
Ensuring a remarkable experience for your new members is paramount to the success of your club, whether you're actively adding members or managing a waitlist.
Evaluating your current onboarding process is the first step toward achieving excellence in welcoming new members. Take a few moments to complete this evaluation and enhance your new member onboarding.
This will only take 2 minutes!
1) First Name
2) Last Name
3) Email
4) Club Name
5) State
6) Do you have a formal New Member Onboarding Program?
Yes
No
7) Regarding your current orientation or welcome process, choose all that apply?
We send an orientation packet by mail
We send a 30,60,90 day follow-up letter by mail
We send a series of emails
We conduct an in-person orientation
We help new members learn how to use our online tools
We have a new member onboarding program
Our printed packets can be time consuming to create & expensive
Other (Please Specify)
8) Is your current process for welcoming new members inconsistent?
Yes
No
Sometimes
9) Do you feel the tasks associated with welcoming new members is time-consuming?
Yes
No
10) Are you answering the same questions from new members over and over again?
Yes
No
11) Are you using surveys as part of your new member onboarding?
Yes
No
12) Are you being tasked with developing a member retention program?
Yes
No
Submit